FAQ
Shipping Time and Delivery
- Depending on the brand, orders may ship out the same business day or take up to 1-2 days to ship.
- In rare cases, there might be unforeseen delays in shipping.
- On average, expect your product to be delivered within 4-7 days. Any exceptions will be noted on the product page.
- We GUARANTEE the fastest processing and shipping times in the industry, along with responsive customer service.
Payment Methods
- We accept various payment methods, including Credit/Debit Cards (Visa, Mastercard, American Express, Discover), Apple Pay, and Google Pay.
Return Policy
- We offer a 30 Day Money Back Guarantee on all items. Our detailed 30-Day Return Policy can be found at the bottom of our website.
Cancellation Policy
- Orders can be canceled for a 100% refund before they have shipped.
- Please contact us immediately at contact@bloomgoods.com to cancel an order.
- Orders that have already shipped are subject to our 30-Day Return Policy.
Damaged Products
- Upon delivery, inspect your item(s) for any damage and make a note of it when signing for delivery.
- If you suspect damage, write “suspect damage” on the delivery receipt.
- If your item(s) arrive damaged, please send photos to contact@bloomgoods.com, and we will process a replacement or offer compensation.
Placing an Order
- To order online, click “Add To Cart” on the desired product and proceed to checkout.
- For phone orders, call us at (INSERT NUMBER).
- You’ll receive an immediate order confirmation, and we will start processing your order right away.
Order Shipping Confirmation
- You will receive an email confirmation once your order ships, including a tracking number.
- If an item is out of stock, we will notify you via email or phone within one business day.
Order Confirmation Email
- An order confirmation email will be sent to the email address provided with each order.
- Ensure your email address is correct to receive this confirmation.
Sales Tax
- We are based in Illinois and only charge sales tax for orders shipped to Illinois.
Changing Your Order
- Change your order at no cost by emailing us at contact@bloomgoods.com
- Any price difference will be adjusted accordingly.
- Orders can only be changed before shipping.
Immediate Assistance
- For immediate assistance regarding your order, email contact@bloomgoods.com or call (INSERT NUMBER).