FAQ

Shipping Time and Delivery

  • Depending on the brand, orders may ship out the same business day or take up to 1-2 days to ship.
  • In rare cases, there might be unforeseen delays in shipping.
  • On average, expect your product to be delivered within 4-7 days. Any exceptions will be noted on the product page.
  • We GUARANTEE the fastest processing and shipping times in the industry, along with responsive customer service.

Payment Methods

  • We accept various payment methods, including Credit/Debit Cards (Visa, Mastercard, American Express, Discover), Apple Pay, and Google Pay.

Return Policy

  • We offer a 30 Day Money Back Guarantee on all items. Our detailed 30-Day Return Policy can be found at the bottom of our website.

Cancellation Policy

  • Orders can be canceled for a 100% refund before they have shipped.
  • Please contact us immediately at contact@bloomgoods.com to cancel an order.
  • Orders that have already shipped are subject to our 30-Day Return Policy.

Damaged Products

  • Upon delivery, inspect your item(s) for any damage and make a note of it when signing for delivery.
  • If you suspect damage, write “suspect damage” on the delivery receipt.
  • If your item(s) arrive damaged, please send photos to contact@bloomgoods.com, and we will process a replacement or offer compensation.

Placing an Order

  • To order online, click “Add To Cart” on the desired product and proceed to checkout.
  • For phone orders, call us at (INSERT NUMBER).
  • You’ll receive an immediate order confirmation, and we will start processing your order right away.

Order Shipping Confirmation

  • You will receive an email confirmation once your order ships, including a tracking number.
  • If an item is out of stock, we will notify you via email or phone within one business day.

Order Confirmation Email

  • An order confirmation email will be sent to the email address provided with each order.
  • Ensure your email address is correct to receive this confirmation.

Sales Tax

  • We are based in Illinois and only charge sales tax for orders shipped to Illinois.

Changing Your Order

  • Change your order at no cost by emailing us at contact@bloomgoods.com
  • Any price difference will be adjusted accordingly.
  • Orders can only be changed before shipping.

Immediate Assistance